Complimentary Benefits and Services

Online Ordering, Made Easy. Discover our range of services and benefits, designed to make your Jo Malone London experience even more delightful.


Video Gift Messaging

If you can’t be there in person to say happy birthday, congratulations or just hello, why not send a video message? Once you’ve found the perfect present, select the video messaging option at checkout and follow the steps to record your message. Your gift and video will be delivered straight to the lucky recipient.

Call & Collect

Your fragrant favourites are only a phone call away… Simply call the store directly to place your order.

Come On In

Tumble into the Jo Malone London Townhouse and discover a new way to shop our signature fragrances and timeless gifts.


Complimentary Gift Wrap

Each Jo Malone London gift is presented in our signature cream and black box, tied with luxurious ribbon. With our compliments.


Choose your preferred option. Complimentary standard delivery, next day, click and collect, weekend or named day are all available.

A Gift From Us

Try a little something new. Choose a complimentary scented sample at checkout with your next online order. A little treat just for you.