Customer Service

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We are really very sorry but some of our carrier partners are currently experiencing delays delivering our orders at the moment. They are working really hard to get your products to you as soon as possible. As a result our Consumer Care team are extremely busy and it is taking us longer than usual to respond to enquiries. We really appreciate your patience and ask that you keep checking your tracking information for updates. Thank you for your understanding.

By Phone
Consumer Care - 0808 281 0229
(Monday - Friday 9am - 8pm, Saturday 9am - 5pm and Sunday 10am - 4pm. Excluding Bank Holidays)
Gift Cards/E-card Enquiries - 0808 178 2067
Head Office - 0370 034 6700

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