We are delighted to announce that we have reopened our stores on Monday 12th April in England & Wales*.

Our Stylists are ready and waiting to welcome you back and answer any questions you might have. Step in to spring and experience something new from our latest collections, rediscover your most-loved favourites or even just share a fragrant tale or two with one of our expert Stylists.

The health, safety and wellbeing of our community is our main priority and we will continue to implement enhanced sanitisation and safety measures throughout the store to provide a relaxing and enjoyable scented experience.

Alternatively, to enjoy a contactless experience we invite you to use the following services:

• Virtual consultations
• Call & Collect pre-order in all Free Standing Stores
• Same Day delivery in select London Boutiques

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*Our Jo Malone London Boutiques in Scotland & Ireland remain closed

Enhanced Sanitisation Measures
Will be implemented throughout the boutique and all customers will kindly be asked to use hand sanitiser upon entering

Physical Distancing Standards
We will be adhering to the government physical distancing measures and limiting the number of customers within the boutique at any one time

Suspended Use Of Testers
All product testers have temporarily been suspended for customer usage but one of our expert Stylists will be pleased to assist you

Face Masks
Stylists will be wearing face masks within the Boutique

Card & Contactless Payment
For the health & safety of our customers and stylists we are currently not accepting cash payments

At Your Service
Enjoy one of our complimentary scented experiences in the Boutique. All services require pre-booking and will adhere to strict hygiene safety standards

Have a Question?
One of our expert stylists will be delighted to consult, provide guidance and answer questions during your Boutique visit or via telephone