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Live Chat

For questions about Jo Malone™ products & gift giving

Call Us

Online Customer Services - 0800 054 2939
Gift Cards/E-Card Enquiries - 0808 178 2067
Consumer Care Centre - 0808 281 0229
Mail Order - 0800 054 2411
Head Office - 0370 034 6700

Online Customer Services - 0800 054 2939

For queries regarding www.jomalone.co.uk, Jo Malone London Mail Order and any online purchases.


Gift Cards/E-Card Enquiries - 0808 1782 067

For queries regarding Gift Cards and E-Cards.


Consumer Care Centre - 0808 2810229

For queries regarding a store or product purchased in store.


Mail Order – 0800 054 2411

To place your order over the phone you can call Jo Malone Mail Order


Head Office - 0370 034 6700

For queries regarding PR or Marketing or any other Head Office departments.

Opening Hours

Order Enquiries and Technical Questions:

Customer Services are available for Live Chat.

Email Us

We're always here to answer your questions
about Jo Malone London products, services
or online shopping.

Email Us